Helpdesk apps are async. Livechat apps are "on the spot" but interrupting. Which is better for you?
We just launched a helpdesk software directory where users can rate and review helpdesk apps.
Who's behind this.
What is "help desk software" and how a help desk application can change the support process.
Learn the difference between a SaaS and an "on-premise" help desk app, find out which is best for you.
Watch for these must-have features when picking a help desk solution for you.
Learn how the help desk software tools evolved.
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