Help Desk Software Reviews
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5 Best SaaS Help Desk apps of 2019
We're back! And reviewing the top SaaS help desk apps in 2019 Read More
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Essential helpdesk integrations
Every helpdesk software provider scresm about "integrations" do you really need all of them? Read More
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Top 5 Hosted Help Desk Tools
A "hosted" helpdesk app (AKA "SaaS") does not require any installation, since it works on the vendor's server. You just sign-up and start using it online, no "on-premise" installation required. Choosing the right hosted helpdesk for your company can be a challenging task. We reviewed 5 of them: Jitbit, Zendesk, Mojo, Kayako and Freshdesk Read More
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On-premise help desks: the leaders
You require complex AD-integration? Need MS Exchange/Outlook sync? Or your security policy simply does not allow any hosted services? Check the on-premise help desks (HelpSpot, Jitbit, Kayako) Read More
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Top 3 free help desk apps
Are you a bootstrapping startup with no funding, and no budget for a full-fledged commercial help desk ticket system? No problem, there are free solutions available (HESK, Kayako, Request-Tracker) Read More
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Top 3 cheapest SaaS Help Desk Tools
We review the top 3 cheapest SaaS service desk apps on the market. Check this out if you're on a budget. Read More
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5 Most Known Helpdesk Ticketing Systems
You know these ones. Spiceworks, Zendesk, Jitbit, Freshdesk and osTicket reviewed. Read More
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Ticket system feature comparison table
Zendesk, Jitbit, Freshdesk and Desk.com compared by features. Read More
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Open-source and 'with sources' helpdesks
We have reviewed four open-source helpdesk systems. Some of them are commercial but still comes with the source codes, so you can modify it to fit your needs. Read More
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Top Helpdesks to keep an eye on in 2016
2016 is here already, so lets see the trends Read More
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Top 5 Helpdesks of 2015
Most notable solutions as of 2015 Read More
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Non-traditional Helpdesks
Some helpdesk apps try to do it differently, offering "public voting" for cases and other interesting features. Check them out. Read More
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