3 Cheapest SaaS Help Desk apps
What is "SaaS"?
SaaS - Software-as-a-Service - basically means you don't have to install anything, you simply use the software on the web.
To save yourself from maintenance costs, hardware headaches and other painful worries. Modern SaaS-apps can even integrate with your internal databases, websites and catalogs via API and built-in features.
Let's review the cheapest ones.
Sherpadesk. With this helpdesk your first agent is always free. So if you're just a freelancer - go for it. As you grow your small company further, it's going to be $9 for every new agent you add.
Jitbit's SaaS Desk is the only Saas helpdesk app that is not priced "per user". You just pick a "tier" and pay a fixed amount monthly. For instance, for $129 a month you get 10 agents which makes it only $12 each. There are even smaller plans (all the way down to $29 a month total). What's even cooler is that you can go for the $199 plan which is totally unlimited. Even if you have like 1000 agents working in your service desk - no problem.
Desk.com offers a $3 plan that includes 3 agents. But the software version is very basic, they're using it to upsell the full version to you. Which is $39 a month for every new technician you add to the system.