Jitbit Helpdesk user reviews
Jitbit is a web based helpdesk ticketing app that is offered both as a cloud-hosted and a self-hosted version. Features a simple well-designed UI mixed with powerful features: JIRA/Dropbox/AD integration, automation rules, file attachments, email-gateway just to name a few.
Been using this for a year. Couldn't be more happy - very easy to use, the support is stellar and I can't remember any downtimes. Highly recommended unless you need serious asset management - not their strongest side.
Nice app, lacks Twitter integration, but overall - an awesome helpdesk ticketing solution. Easy setup and not bloated and complicated like most helpdesk apps. 100% up time and super fast tech support from the founders!