Jira Service Management user reviews

Atlassian's ITSM product, built on Jira. Strong pick if developers already live in Jira: request portals, SLAs, queues, and a knowledge base, plus optional Opsgenie-style alerting.

Hosted: yes

Self-Hosted: yes

Website: https://www.atlassian.com/software/jira/service-management

Average rating: ★★★★★★★★★★ 5 out of 5, based on 1 review

• ★★★★★★★★★★

  We got Jira's help desk up and running in a day without any outside help. I find it easy to use, and there's plenty you can configure to suit your team.

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