NinjaOne user reviews
Cloud endpoint management platform with integrated ticketing, linking help desk work to devices, alerts and remote management.
Hosted: yes
Self-Hosted: no
Website: https://www.ninjaone.com/ticketing/
Average rating: ★★★★★★★★★★ 4.5 out of 5, based on 2 reviews
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★★★★★★★★★★
We've been on NinjaOne for almost two years, and it's been very good for ticketing and device and policy management. The permissions are detailed, and updates come frequently. There have been so many improvements that it looks very different from the product we started with.
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★★★★★★★★★★
We've been using NinjaOne in local/state government for a little over a year. It can feel overwhelming at first, so I'd put time into setting it up properly. Once configured, it works well for us and covers ticketing, remote access and monitoring that we previously handled with several separate tools.